
Gold Certification Day 2
Authored by Himanshu agarwal
Professional Development
3rd Grade
Used 3+ times

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10 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What
does negotiation mean for retail business?
Bargaining
Not reducing the cost as demanded by the customer
The process of agreeing the terms of the deal and make it win-win for both the buyer and the seller
Arguing for cost benefit
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
How
does sales negotiation help to our business?
Helps building better customer relationships
Prevents and solves conflicts
Increases revenue
Helps build brand credibility
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Effective
sales negotiations can help create more loyal customers.
True
False
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
In
which type of negotiation you win but the other person loses?
Win-Win
Win-Lose
Lose-Win
lose-lose
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Neha
was looking for a camera for her professional photography assignments. You
show her the best model with HD recording, superspeed USB and Wi-Fi. She is
not willing to spend the given price, however, she wants these features. You
propose her discount and highlight on the benefits which would win her many
assignments and help her business. She agrees to the discount and buys the
proposed model. Which type of negotiation is this?
Win-Win
Win-lose
lose-win
lose-lose
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
If you
do not plan and prepare for negotiating then it is possible that the
negotiation does not go in your favour.
True
false
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What
is BATNA?
Best Action To a Negotiated Agreement
Best Alternative To a Negotiated Assignment
Best Alternative To a Negotiated Agreement
Bad Alternative To a Negotiated Agreement
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