Management Revision Quiz

This is/are Hygiene factor(s) in Herzberg 2 factor theory:

• Salary

• Esteem

• Responsibility

• Reward

The process of identifying, evaluating and selecting options to solve problems

• Flexibility

• Decision making

• Leading

• Stakeholders

Why do we need managers in an organization?

• To do the things right

• Managers plan, control, lead and monitor the work

• They are required in all organizations

• They include people, skills, machinery and raw materials

Which function of management involves reviewing the performance of employees?

• Organizing
• Planning
• Leading
• Controlling

Which function of management involves creating goals, objectives, and ways to achieve them?

• Organizing
• Planning
• Controlling
• Leading

What management function involves monitoring customer satisfaction?

• Planning
• Leading
• Organizing
• Controlling

According to Herzberg, employees are commonly

most satisfied when offered:

• adequate supervision

• adequate salary

• recognition

• job security

• safe working conditions

Which of these is NOT a monetary method of motivation?

• Comission

• Pay Rise

• Recognition

• Bonuses

Which of these is NOT a category in Maslow's hierarchy of needs?

• Social

• Travel

• Esteem

• Safety

Which of the following are not personalities dimension in Big Five Personality?

• Conscientiousness

• Self Efficacy

• Emotional Stability

• Emotional Intelligence