Prepaid Day 4

Prepaid Day 4

KG - University

15 Qs

quiz-placeholder

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Prepaid Day 4

Prepaid Day 4

Assessment

Quiz

Other

KG - University

Medium

Created by

Ali Samir

Used 26+ times

FREE Resource

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

In case customer turn on his data connection, and there is no 3G, H+, 4G or any internet sign appears >> handle case as

Set APN

Cannot connect

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case customer turn on his data connection, and there is 3G, H+, 4G or any internet sign appears >> handle case as

Set APN

Cannot connect

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

APN setting name is :

Internet.te.eg

Te.internet.eg

TE internet

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You will configure the APN setting to 1 and in case the service not working you will change it to internet.te.eg?

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case cst asked to configure his APN setting and he did not receive it before your action is ?

Push SMS through ADM

Make Manual Configuration

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ADM setting will sent by ?

Max 5 min

Max 10 min

15 MIN

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You will follow with cst in case he calling from same dial to check the service was working or not ?

True

False

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