CRE Lesson 7

Identify the types of conflict.

• unclear instructions

• Different working styles

• people have poor communication

• People not performing their roles

Read the definition below and identify the type of conflict.

People have different levels of education

• People not performing their roles

• Different working styles

• Different Background

• Unclear instructions

• Personality clashes

Read the definition below and identify the type of conflict.

People not doing their work

• People not performing their roles

• Different working styles

• Different Background

• Unclear instructions

• Personality clashes

Read the definition below and identify the type of conflict.

Instructions are not clear

• People not performing their roles

• Different working styles

• Different Background

• Unclear instructions

• Personality clashes

Read the definition below and identify the type of conflict.

People have different way of working

• People not performing their roles

• Different working styles

• Different Background

• Unclear instructions

• Personality clashes

Read the definition below and identify the type of conflict.

People behave differently from each other

• People not performing their roles

• Different working styles

• Different Background

• Unclear instructions

• Personality clashes

When there is a conflict, how do you highlight the points of differences?

• Keep quiet and Ignore the conflict

• Confront the person and scold him/her

• Find out the history and background of the conflict

Tick the common concerns of people involved (5R)

• Respect

• Results

• Reward

• Repair