Risk Management

Person or organization that can affect, be affected by, or perceive itself to be affected by a decision or activity.

• sponsor

• Stakeholder

• Interested party

• none of the above

Refers to risks which arises when the implementation of the business does not go according to the business plan

• Technological Risk

• Compliance Risk

• Operational Risk

• Strategic Risk

Risks that focuses or arises from the services we deliver for day to day or for less than a year.

• Compliance Risk

• Operational Risk

• Strategic Risk

• Technological Risk

Refers to risks related to laws and regulations, company policies within which the organization operates.

• Compliance Risk

• Technological Risk

• Operational Risk

• Strategic Risk

Deviation from our expectation: it could be positive or negative

• Risk Event

• Effect

• Cause

• Risk

It is a FACT, thing that is true today

• Risk

• Cause

• Effect

• Risk Event

Uncertain thing that may or may not happen

• Risl

• Cause

• Effect

• Risk Event

Which of the following is not a cause?

• We don’t have budget for a new system/tool.

• It would help us become productive.

• Our laptop battery is defective.

• Employees are not aware of the Social Media Policy

Which of the following is a risk event?

• There could be an accident (employees could get hurt)

• We don’t have budget for a new system/tool.

• We might not deliver our services on time.

• We would fail in achieving our SLA.

Which of the following is not an effect?

• We might not deliver our services on time.

• We could lose our reputation.

• It would help us become productive.

• We would fail in achieving our SLA.