2.3 Making Operational Decisions

Name the 3 types of production processes

• Job

• Hatch

• Batch

• Flow

• Floor

What is 'a measure of efficiency and is usually measured as output per worker'

• electricity

• productivity

• proclivity

• production

which graph is a diagram that shows the changes in the stock level over time

• bar gate stock graph

• car gate stock graph

• baa gate stock graph

• bar gate shock graph

JIT stands for what?

• Just in Case stock control

• Just in Bieber stock control

• Just in Thyme stock control

• Just in Time stock control

which 'P' is about obtaining the right supplies from the right supplier?

• Profound

• Production

• Procurement

• Protruding

Which 'L' is about ensuring the right supplies will be

ordered and delivered on time.

• Logics

• Logistics

• Lozenges

• Loci

Which 2 are benefits of producing a quality product/service

• can charge a higher price

• can charge a lower price

• increased customer satisfaction

• lower costs

which 2 could be disadvantages of producing a quality product/service

• higher production costs

• lower production costs

• decreased customer satisfaction

• longer time taken to produce

which of these is NOT part of the '5 steps of the sales process'?

• product knowledge

• speedy/efficient service

• post-sales service

• marketing

Spot 2 advantages of Job Production

• bespoke/unique designs

• can charge premium price

• great for mass production

• many identical pieces made quickly