day 2 G 41

1. In Ahlawy rate plan If the customer use social media, we will deduct

• A. 1 mega on social website = 1 mega from package

• B. 1 mega =5 mega from package

• C. 1mega=0.5 mega from package

2. The fair usage between ahlawy lines are

• A. 500minutes

• B. 2000 units

• C. 1000 units

3. When El Ahly club win customer can get 14 minutes for free valid for

• A. 1 day

• B. 1week

• C. 24 hours

4. In control Kix Customer can transfer 50% from remaining units

• A. True

• B. False

5. In Control kix if the customer can call his favorite number for 2 minutes we will deduct 2 kix from his bundle

• A. True

• B. False

6. Data line can opt in pay as you go

• A. True

• B. False

7. HLU steps for non-smart phone….

• A. Manual search and choose another operator

• B. Choose WE network

• C. Return the network to automatic

• D. Restart mobile

• E. All the above

8. customer can opt-in X& Xplus bundle if he subscribed on a pay as you go (12 PT) rate plan if he subscribed on the main bundle first

• A. True

• B. False

9. The customer should subscribe to the main internet bundle to opt-in for video bundles

• A. True

• B. False

10. we use video bundle on we tv, shahid.net, YouTube and net flix

• A. true

• B. false