MOB Graded Assessment #2

ALL of the following are causes of conflict EXCEPT which

one?

• Clash of personalities

• Lack of communication

• Management styles

• Increased overtime pay

During which stage of group development do members

express their individuality and resist the pressures and

influence of the remaining team members?

• Adjourning

• Storming

• Forming

• Norming

Which of the following is an advantage of working in teams?

• Helps to motivate employees

• Decisions can be time consuming

• Loss of productive time during team development

• Additional cost to set up teams

Conflict management strategy where conflicting parties are allowed to resolve the conflict themselves

• Avoidance

• Smoothing

• Compromise

• Collaboration

Compromise is where

• Parties are willing to lose something in order to gain something else

• Aims to protect relationship by appeasing the hurting party

• Parties meet face to face to resolve the conflict

• Conflicting parties are allowed to resolve the conflict themselves

Forces that influence group cohesiveness includes all the following except

• Size

• Group goals

• Similarities

• Decisions

What is a Team?

• A group of people working on different things.
• A group of people where one member does all the work. 
• A group of people where one member makes all the decisions.
• A team is a small group of people working together for a common purpose.
  

A leader motivates others toward a:

• Common goal
• High salary
• Leadership style
• Leadership skill

If a decision affects a group of people, but doesn't involve safety, it's best to use what leadership style?

• Democratic 
• Directive
• Hands-off
• Sympathetic

If you need to make an important decision quickly, use this leadership style:

• Democratic
• Directive
• Hands-off
• Sympathetic