TLE 7 - Interpret design and layout in FOS

True or False: Lounge area, business center, concierge, etc. most of the time are situated in the first floor of the hotel.

• True

• False

It is a list of line symbols that are used in technical drawings to represent shapes and describe the size of an object.

It is located at the front desk and responsible for handling mail and messages with room keys.

• Reception Area

• Cash Counter

• Information Area

• Concierge Desk

This desk is responsible for handling guest luggage upon arrival and departure.

This area provided seats where guest can meet their visitors

• Lounge Area

• Lobby Area

• Travel Desk

• Front Desk

This section provides information services, sometimes customized services to hotel guest.

• Business Center

• Travel Desk

• Concierge desk

• Front Desk

The main function of this area is to handle incoming, outgoing calls and manage wake-up calls as requested by guest.

True or False: Reception area is a place where guests can sit, wait, and relax.

• True

• False

The main function of this section is to provide the communication facilities and services like e-mail, internet, photocopy and others.

• Telephone Area

• Lounge Area

• Lobby Area

• Business Center

The person who handled the luggage of the guests upon arrival and departure is called _________.