Esthetics Ch.104E.1

Esthetics Ch.104E.1

University

8 Qs

quiz-placeholder

Similar activities

KPMG Quiz

KPMG Quiz

University

10 Qs

Plant Operation Chapter 8

Plant Operation Chapter 8

University

12 Qs

Reading Principles

Reading Principles

University

10 Qs

Riddles

Riddles

KG - Professional Development

13 Qs

Hey carbo I am here

Hey carbo I am here

University

5 Qs

Introduction to Semiconductor (Quiz 1)

Introduction to Semiconductor (Quiz 1)

University

10 Qs

Harry Potter (Medium)

Harry Potter (Medium)

KG - University

10 Qs

Real estate agency practice

Real estate agency practice

University

12 Qs

Esthetics Ch.104E.1

Esthetics Ch.104E.1

Assessment

Quiz

Other, Specialty

University

Easy

Created by

Ma M

Used 11+ times

FREE Resource

AI

Enhance your content

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The four Service Essentials are Connect, Consult, Create and:

communicate

complete

confirm

comfort

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following words describes how clients should see your routine each time they visit?

consistent

irregular

erratic

varied

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When introducing yourself to a client, use poised, calm movements to project confidence and:

Incompetence

insolent

competence

inability

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following strategies is NOT a suggested Connect strategy?

introduce yourself

produce predictable results

use the clients name

give the client useful direction

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Playing soft, slow music in the spa area will enhance which of the following experiences?

inviguration

stimulation

exhiliration

relaxation

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The Connect service essential involves establishing rapport and building:

credibility

disagreement

disloyalty

finances

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to use a client's name?

makes a barrier

makes them feel important

makes them leave

lets everyone know who is there.

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Positive body language is represented by

good posture

a frown

walking in front of the client

crossed arms