Influencing without Authority

Influencing without authority is the ability to harness your __________________________________ to influence others.

Which of the following is not an attribute in Emotional Intelligence (EI)?

• Self-Awareness

• Social-Awareness

• Self-Actualization

• Self-Management

Humans are wired to return favors and we simply hate feeling indebted to others. When we initiate the giving, it will drive greater influence. Which of the principle of influence is this referring to?

• Social Proof

• Liking

• Reciprocity

• Scarcity

What are the 3D's to build scarcity (Principle of Influence)?

• Delay, Defuse, Demand

• Demand, Defuse, Do away with

• Delay, Delegate, Demand

• Delay, Delegate, Do away with

In the learning of The Power of "Because", what are the formula in making request?

Request + "Because" + ________________________________

Which of the principle of influence does "Mirroring" help to enhance?

• Liking

• Scarcity

• Reciprocity

• Authority

Which yogurt would you choose?

• Frozen Yogurt, 20% Fat

• Fozen Yogurt, 80% Fat Free