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FORBES - F&B Services

Authored by Muhamad Daud

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University

Used 33+ times

FORBES - F&B Services
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10 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Guest are escorted and seated within … minute of arrival, if seating is available.

1

5

2

10

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The guest's name is used naturally as a signal of recognition; how many times you should mention the guest name during the conversation?

3

2

appropriately

as often as possible

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

If you are not able to provide the guest request, what action that you will going to offer?

Take the guest to the right person

Ask some help to others colleague

Apologize and leave the guest

Offering appropriate alternatives

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

From the following list, please advise which ones are not considered as food allergen.

Fish

Wheat

Shellfish

Soy

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

From the following list, can you find the mistake?

Chardonnay

Zinfandel

Merlot

Malbec

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Continental Breakfast and coffee orders are delivered to the guest within … minutes of receipt of order?

10 min

20 min

15 min

30 min

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is not a banquet set-up?

Classroom

Ballroom

Cabaret

Banquet

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