FORBES - F&B Services

Guest are escorted and seated within … minute of arrival, if seating is available.

• 1

• 5

• 2

• 10

The guest's name is used naturally as a signal of recognition; how many times you should mention the guest name during the conversation?

• 3

• 2

• appropriately

• as often as possible

If you are not able to provide the guest request, what action that you will going to offer?

• Take the guest to the right person

• Ask some help to others colleague

• Apologize and leave the guest

• Offering appropriate alternatives

From the following list, please advise which ones are not considered as food allergen.

• Fish

• Wheat

• Shellfish

• Soy

From the following list, can you find the mistake?

• Chardonnay

• Zinfandel

• Merlot

• Malbec

Continental Breakfast and coffee orders are delivered to the guest within … minutes of receipt of order?

• 10 min

• 20 min

• 15 min

• 30 min

Which of the following is not a banquet set-up?

• Classroom

• Ballroom

• Cabaret

• Banquet

Which of the following is not a type of coffee?

• Ristretto

• Rooibos

• Doppio

• Americano

In beverage venues, drinks are to be served to the table within … minutes of order

• 3

• 4

• 5

• 7

How many Michelin Star does T’ang Court Hong Kong have?

• 1

• 2

• 3

• 4