Sales I - 1.00 Review

Sales strategy commonly used to close more deals, a collaborative sales approach where two or more team members work together.

• District Sales Manager

• Communication

• Team Selling

• Sales

Assists customers in finding the right product or service to suit their needs by explaining the benefits and uses of various items.

• District Sales Manager

• Sales Associate

• Team Selling

• Sales

Is the amount of money a sales professional earns for reaching a specific sales volume or for executing one or more business transactions.

• Encoding

• Decoding

• Communication

• Commission

The process of turning thoughts into communication where the encoder uses a ‘medium’ to send a message — a phone call, email, text message, face-to-face meeting, or other communication tool.

• Encoding

• Decoding

• Communication

• Commission

Willingness to act without having to be told to do so; willingness to accept/seek additional or unpleasant duties; exceeding employer's expectations.

• Initiative

• Positive Attitude

• Reliability

• Self-Motivation

Written communication tends to be more formal than other methods of communication because it:

• is always used by knowledgeable people.

• allows individuals to organize their thoughts meaningfully.

Active listening involves paying attention, displaying proof of listening, and providing

• feedback

• criticism

Which of the following barriers to effective communication can arise before an interaction even begins:

• Stereotypes and generalizations

• Poor nonverbal communication

Dedication to your company’s goals is an indication of

• initiative

• loyalty

To improve yourself and your relationships with others, you must

• change all your personality traits.

• know your own weaknesses.