14 - Approaches to Staffing

What is one advantage of multi-skilling?

• Reduces employee motivation

• Increases employee pay

• Increases employee motivation

• Reduces employee responsibility

How can a business improve the flexibility of its workforce?

• Higher levels of staff retention

• Zero-hours contracts

• Specialisation of labour

• Full-time contracts

What is one disadvantage of treating staff as costs?

• Tight control over the workforce

• Workers feel exploited

• Leads to lower costs

• Easy to adapt the size and composition of the workforce

What is the difference between part-time and temporary staff?

• Part-time staff can work at peak times

• Temporary staff work for 30 hours a week

• Part-time staff work for more than 30 hours a week

• Temporary staff are only employed for a limited time

Why might employees not prefer to negotiate their pay and conditions individually?

• Collective bargaining makes power balance more equitable

• The views of individuals may not be recognised

• Negotiations between unions and businesses take longer

• Could lead to favouritism

Which of the following is a form of industrial action:

• Redundancies

• Zero-hours contracts

• Strike

• Joining a trade union

"A contract that does not guarantee any particular number of hours' work" refers to which of the following:

• Part-time contract

• Zero-hours contract

• Temporary contract

• Full-time contract

"Organisations of workers that exist to promote the interests of their members" refers to which of the following:

• Trade Unions

• Select Committees

• Shareholders

• Stakeholders

Why might a business treat staff as an asset? Select two:

• They believe staff to be easily replaceable and do not show concern for their welfare

• They aim reduce costs in order to maximise the profits of the business

• They recognise their efforts in helping the business perform effectively

• This approach is likely to help recruit, retain and motivate high-quality staff

Staff turnover and absenteeism tend to be higher when staff are treated as assets.

• True

• False