MSSC Safety Communications

Communication is a process by which we assign and convey meaning in an attempt to create shared what?

• Togetherness

• Philosophies

• Understanding

• Resources

What's the single largest obstacle in the way of effective communication?

• Always thinking miscommunication is the other person's fault

• Poor listening

• Poor speaking

• Loud noises

Who is responsible when the communication process fails?

• The Sender

• The Receiver

• Both parties to the process

• The person with poor speaking skills

In the communication model, what degrades the message accuracy?

• The Sender

• The Receiver

• Encoding

• Noise

Noise can interfere with the message. Is this statement TRUE or FALSE?

• True

• FALSE

What do we mean when we say a message has been encoded?

• It has been converted into symbols we can see or hear

• It is top secret

• It can't be understood unless you have a special key

• It has been enclosed in a protective cover

Where does a message begin?

• In the Sender's mind

• In the Receiver's mind

• At the top of the page

• In the encoding process

Who initiates the communication process?

• The Sender

• The Receiver

• The decoder

• The listener

Communication begins with the formation of an idea. Is this statement TRUE or FALSE?

• TRUE

• FALSE

__________ is the process we use to transfer our ideas into symbols that can be understood by the Receiver.

• Decoding

• Translating

• Encrypting

• Encoding