Listening Skills

Listening is the ability to accurately receive and interpret messages in the communication process.

• True

• False

The listener participates fully in the communication process in ______ listening.

• Involved

• Unaware

• Passive

• Active

When the listener doesn't actively participate in the communication process, this is ______ listening.

• Passive

• Involved

• Detached

• Active

Without the ability to effectively listen ______

• Messages are received.

• Messages are easily Misunderstood.

What is Communication?

• Mutually exchanging ideas, values, thought, feelings and actions with one or more people .

• Listening to a person without inputting your thoughts or ideas.

• Talking with the wall in your room.

• Act of transferring information.

What are the three types of communication?

• Verbal

• Nonverbal

• Listening

• Written

• Speaking

What are 3 of the 4 basic parts in the communication process?

• Decoder

• A Sender

• Encoder

• Feedback

• The message

Active Listeners _______

• uses direct eye contact.

• fakes Attention.

• look everywhere except at the speaker.

• Avoids Eye Contact

What are 3 of the 4 basic parts in the communication process?

• Decoder

• A Sender

• Encoder

• Feedback

• The message

Name some sign of Active Listening?

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