Negotiation in Conversations

What is negotiation?

• a process involving two or more different parties that have different needs.

• unofficial discussions.

• a process to get the thing some one needs.

• a process of winning a deal.

Below are the objectives of having a negotiation except...

• Provide satisfaction.

• Produce argument.

• Achieve a deal.

• Come to an agreement.

What causes someone to fail a negotiation?

• Being empathy.

• Focusing on issues.

• Not minding to lose.

• Being overly emotional.

Why greeting is important in a negotiation?

• People can easily trust someone who is friendly.

• Setting a good relationship.

• Provide negative environment.

What is "hold back" strategy?

• To hold yourself from breathing.

• To give support to others.

• To stop someone from telling the truth.

• To save the best offer for later.

When someone clarifies in a negotiation, he/she considers _____________________.

A good listener in negotiation often...

• shows sympathy.

• always argues for winning.

• tries not to understand.

• becomes disrespectful.

The purpose of asking questions in a negotiation is to..

• annoy other people.

• show off one's ability.

• confirm and clarify information.

Below are the techniques in negotiating with others except..

• Greeting

• Providing a starter.

• being unclear of one's position.

• Clarifying.

To end a negotiation, one needs to...

• send a note.

• provide a summary of discussion.

• leave other party dissatisfied.