Barriers to communication in business

Poor communication results in

The most commonly used form of business communication is: 

• Business Letter
• Personal Business Letter
• Memo
• E-mail

Which form of communication enables people at the same level within departments of the organisation to communicate with each other?

• Vertical communication

• Horizontal communication

• Internal communication

• External communication

Poor communication results in

All true communication must have the following:

• A sender and a receiver
• A speaker and a listener
• A hearer and a listener
• A speaker and an interpreter

If you need to let the employees in your business know that the server will be down this afternoon beginning at 3:00, you would most likely use:

• An email
• A memo
• Business Letter
• Personal Business letter

The communication which is spoken, read, heard, and written is

• verbal communication

• non verbal communication

• gestural communication

• formal communication

the flow of communication from top to bottom is called

• downward communication

• upward communication

• horizontal communication

• upward communication

suggestions, complaints and grievances

• upward communication

• downward communication

• horizontal communication

• diagonal communication

A conversation between the teacher and student should be formal?

• Agree

• Disagree

• I don't know