Introduction to E-business

E-commerce is often seen as simply buying and selling using the internet but do the following perspectives also apply to e-commerce?

• A business process perspective

• A service perspective

• An online perspective

• A communications perspective

• All of the above

E-business is a term used to describe:

• An organization using electronic media to purchase from to its suppliers

• An organization using electronic media to sell direct to its customers

• The use of electronic communications for all business processes

• Any electronically mediated communication between an organization and its stakeholders

• None of the above

Social network sites such as Facebook and Twitter have become increasingly popular for sell-side e-commerce and would normally be considered to be in which category?

• Transaction e-commerce sites

• Services-orientated relationship-building websites

• Brand-building sites

• Portal, publisher or media sites

Supply chain management refers to the coordination of all supply activities of an organisation from its suppliers and delivery of products to its customers. E-commerce transactions between a company and its stakeholders, be their consumers or businesses are often referred to as:

• B2C, B2B

• B2C, C2C

• C2C, C2B

• C2C, C2B

• B2B, C2B

When you look at e-commerce and e-business, which is the most realistic relationship between these two concepts?

• E-commerce has some overlap with e-business

• E-commerce is a subset of e-business

• E-commerce is broadly equivalent to e-business

• E-business is a subset of e-commerce

• None of the above

While there are obvious e-business advantages and opportunities, there are also risks and barriers. These include:

• Internet hackers penetrating company security

• Contravention of customer privacy

• Spikes causing websites to fail at peak times

• All of the above

Which phrases below are benefits of online business? (choose more than one answer)

• Improving client service.

• Cost savings

• Global access

• Saturated Marketplace

The main advantage of having an online business is....when compared to setting up a traditional office-based company.

• Cost difference

• Wider Range of Products

• Supporting Systems

• Internet Connectivity

Which business model is in which a company sells goods just to other companies?

• B2C

• C2C

• B2B

• C2B

• None of above

The following are the disadvantages of online shopping EXCEPT:

• Unable to see/ touch items
• Free shipping
• Unable to use credit cards
• expensive shipping fees