Business Communication

Letter writing is an important part of communication in Hospitality?

• Agree

• Disagree

• Strongly Agree

• Strongly Disagree

The telephonic conversation helps to establish relations with the guests.

• True

• False

• Maybe

• Never

Front Office personals should be good communicators?

• Yes

• No

• Not necessary

• Never

A conversation between the teacher and student should be formal?

• Agree

• Disagree

• I don't know

Tags

CCSS.RL.8.3

CCSS.RL.2.6

Letters can be formal or informal?

• True

• False

• None of the above

Hey Sir! is the correct way to write a business letter?

• Yes

• No

• Maybe

Discussions are very important for a business to run smoothly?

• Yes

• No

• Maybe

Tags

CCSS.RL.8.3

CCSS.RL.2.6

Politeness of words is essential in discussions?

• True

• False

• Not always

We must pick up the phone within three rings.

• Yes

• No

• Maybe

• Never

Face to face conversation is talking over the phone to a person?

• True

• False

• Both true and false

• None of the above