Emergency Dispatch & Communications Quiz

1. Who maintains the 9-1-1 systems?

• A. Federal government

• B. County governments

• C. Police stations

• D. Fire departments

2. Which of the following is NOT a function the 9-1-1 system must provide?

• A. Recognizing when someone dials 9-1-1

• B. Sending each call to the nearest dispatch center

• C. Assigning appropriate emergency response agencies to each location

• D. Providing location-specific information, such as blueprints of a structure

3. What does the CAD in CAD system stand for?

• A. Communication Auditory Delivery

• B. Computer-Aided Dispatch

• C. Conditional Assignment Directory

• D. Control Alt Delete

4. What is the protocol for dispatchers to verify the location of a call?

• A. Dispatchers use the information from the landline

• B. Dispatchers use the GPS data from the cell phone

• C. Dispatchers get verbal confirmation from all callers to determine current location

• D. Dispatchers use the information from the last call made from the number

5. Which of the following is NOT information found on the CAD system?

• A. Length of time responders will need to spend at the incident

• B. Location of keys

• C. Blueprints of structures

• D. History of calls made at the location