Listening skills and Time Management

Most of our waking time goes in

• Hearing

• speaking

• writing

• reading

Listening, like speaking, reading, and writing, is

• a gift of nature

• a skill

• a habit

• an art

A serious listener concentrates on

• other thoughts

• the speaker’s body language

• the speaker’s physical appearance

• the message

As a sympathetic listener, you should consider the message from the point of view of

• .the audience

• others

• yourself

• the speaker

When a listener abstracts partially, listening is

• distorted

• slanted

• obstructed

• helped

Good listeners concentrate on

• the speaker’s main thought

• the speaker’s every word

• minor details

• important words

A reflective listener

• appreciates the message

• ignores the details

• thinks about the speaker’s message

• repeats the message’s essential parts

A clarifying listener

• explains the message

• elaborates the speaker’s underlying thoughts and feelings

• repeats what is said

• illustrates the message with examples

Listening and hearing refer to

• mental and physical acts, respectively

• different things

• a specific act versus a general act

• the same thing

Listening, to a large extent, depends on a person’s

• interest in others

• taste for gossip

• closed mind

• desire to know