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Examples of nonverbal communication include facial expressions and body language.

• True

• False

______________ involves the listener observing the speaker's behavior and body language.

• Encoding

• Decoding

• Communication

• Active listening

The exchanging of information is known as:

• tone

• active listening

• communication

• encoding

_____________ refers to a series of actions taken in order to successfully communicate.

• Active listening

• Decoding

• Tone

• Communication process

Analyzing and interpreting a verbal or nonverbal communication is known as _______________.

• encoding

• decoding

The process of turning thoughts into communication is ____________.

• communication process

• encoding

• decoding

• verbal communication

_________________ is information about a person's performance of a task which is used as a basis for improvement.

• Hearing

• Encoding

• Decoding

• Feedback

The ability to perceive sound is known as __________________.

• communication

• active listening

• hearing

• communication process

Eye contact, facial expressions, gestures, and posture are all examples of _________________________.

• active listening

• nonverbal communication

• verbal communication

• decoding

The listener to whom a message is directed is known as the ___________________.

• receiver

• sender

• communicator

• encoder