Communication in the Workplace

It ensures that tasks are completed in the most efficient manner and lessens the occurrence of misinformation.

• Communication Process

• Resource Type

• Effective Communication

• Work Place Issue

This is used when the information to be relayed is too lengthy; or involves several processes that may confuse the listener.

• Written Communication

• Internet Communication

• Verbal Communication

• E-mail Communication

This is used when there are not much details- the detail can easily be remembered.

• Internet Communication

• Verbal Communication

• Text Communication

• Written Communication

These are messages distributed by electronic means from one computer user to one or more recipients via a network.

• Text

• SMS

• Chat

• E-mail

These are usually resolvable and the solution is objective.

• Issue

• Problem

• Question

• Conflicts

The following are different types of questions to ask from your colleagues in order to find details of the issue. Which of the following do not belong to the group?

• Open-ended questions

• Perfect questions

• Close-ended questions

• Leading questions

It is the way of giving a constructive feedback to one another instead of of providing negative feedback.

• Conversing Positively

• Conflict of Interest

• Disagreement

• Workplace Communication

Financial loss due to whatever reason cas cause workplace issue.

• TRUE

• FALSE

Standard operating procedures (SOPs) are written guidelines that detail processes within the organization and standardize them.

• TRUE

• FALSE

Resources ensure that company policies and goals are communicated clearly to employees.

• TRUE

• FALSE