Drivers of change

What is change management?

• The forces that support change

• A person who acts as a facilitator and assumes responsibility for the management of change to enable a business to transform

• A planned and structured approach that moves a business from its current state to a desired future state

• A professional who provides expert advice in a particular area to a business

What are drivers of change?

• The forces that resist a change

• A planned and structured approach that moves a business from its current state to a desired future state

• A desired or future state in which the organisation will be after a change has been implemented

• The forces that support a change

Where can forces for change in a business organisation come from?

• The internal environment

• The external operating environment

• The external macro environment

Which of the following are example drivers of change?

• Corporate culture

• Management styles

• Organisational structures

• Competition

• Legislative compliance

Which of the following forces for change in a business organisation come from the internal environment?

• Corporate culture

• Management styles

• Organisational structures

• Competition

• Legislative compliance

Which of the following forces for change in a business organisation come from the external operating environment?

• Corporate culture

• Management styles

• Organisational structures

• Competition

• Legislative compliance

Which of the following forces for change in a business organisation come from the external macro environment?

• Corporate culture

• Management styles

• Organisational structures

• Competition

• Legislative compliance

What is corporate culture?

• The shared values, attitudes and beliefs that characterise members of an organisation and guides its practices

• The hierarchy within an organisation

• A desired or future state in which the organisation will be after a change has been implemented

• A tool used to identify and analyse the driving forces and restraining forces in an environment where change is occurring

How can corporate culture be a driver of change?

• It can affect whether organisations can implement change

• It can affect whether the change will be successful

Why can management in a business be a key driving force for change?

• Management make decisions about the future direction of a business

• It is the role of management to influence and motivate all stakeholders during the change process

• They have the responsibility of operating and managing a business and its people

• The way management responds to change will impact on the outcomes for a business

• They will need to lead employees through the change process to meet the change objectives