Email quiz

When writing an email message, paragraphs should:

• Be long.

• Be short.

• Be indented.

• Be invisible.

The best way to make several points in an email is:

• Include all the points in one paragraph

• Include all the points in the last paragraph

• Use short different paragraphs

• Hire an airplane pulling a banner with the information to fly over the office.

If you know the recipient is often in a hurry, the best way to send a supporting document is:

• Put it directly in the body of the message.

• Attach it as a separate document.

• Type slowly.

• Have it delivered by carrier pigeon.

When sending a message, you should copy (“cc”):

• Everyone in the department.

• Your boss and your boss’ boss – so they know you’re working hard.

• Only those people who absolutely MUST know.

• The whole world. Why not? Everyone else does

When writing a Subject Line:

• Use something general, such as “Greetings” or “Hello.”

• Be specific, but brief.

• Use several sentences.

• Say, “If you don’t respond, I’ll block you

How much space can typically be viewed in the Subject Line?

• 25 – 35 characters.

• 25 – 35 words.

• 50 – 75 characters.

• 50 – 75 words.