BC Master - DT Racers Lap 1

Who is our Operations Assistant?

Drive-Thru key operating zone that starts before the DT Arc / Bang Bar (Vertical Clearance Bar) and Before Window 1

• Entry Zone

• Pre-order Zone

• Order Zone

• Post-order Zone

Tea-based drink infused with milk and brown sugar with tapioca pearls.

How much is Pearl Tea?

(number only)

(a)  

Post the customer advisories on the respective drive thru locations:

• Entrance Directional Signage, Bang bar, DT Menuboard, Window 1, Window 2

• DT Vertical Clearance, Bang bar, DT Menuboard, Window 1, Window 2

• Entrance Directional Signage, Bang bar, Pre-Read Signage, Window 1, Window 2

• Bang bar, DT Menuboard, Window 1, Window 2, Exit Directional Signage

TRUE or FALSE

DT OOT Crew Personal Protective Equipment are composed of Face Mask, Face Shield and Disposable Gloves.

• TRUE

• FALSE

Store to deploy OOT when long queues are observed

• 1 car deep from window 1

• 2 cars deep from window 1

• 3 cars deep from window 1

• 4 cars deep from window 1

There are 3 panels in the DT menuboard. The Bestsellers are located in the:

• Top

• Middle

• Bottom

Key Customer Zone where in the customer lines up to approach the pick up window.

• Entry Zone

• Pre-order Zone

• Order Zone

• Post-order Zone

In Key Step no 4. Window 1 cashier receives the payment using the ____ _________

(a)  

DT OOT Provide OS, laminated menuboard and sanitized pens to customers using a tray,

Maintain _ (a)   distance to the car.