Company Structure

'When we checked, we found that several products were in the wrong boxes'

• Logistics

• Quality Control

• Finance

'We invoiced you in June but we never received your payment'

• Accounts

• Sales

• Purchasing

'The CEO is asking us to recruit a new Assistant Manager'

• Sales

• HR

• Accounts

'We manufacture over 50 different products in this factory'

• Customer Service

• Production

• Purchasing

'If we offer them a 5% discount, they'll sign the contract'

• Customer Service

• Finance

• Sales

'They say they're unhappy with the order. I'll call them and try to resolve the problem'

• IT

• Customer Service

• Production

'We need to dispatch the order before Friday.'

• Logistics

• Purchasing

• Production

'' Your computer doesn't work? I'll come and have a look.'

• Accounts

• Customer Service

• IT

'I'm sorry, we don't have money to increase your department's budget'

• Accounts

• Finance

• Quality Control

'Can you phone three or four suppliers and see who offers the best price?'

• Logistics

• Purchasing

• Customer Service