Emotional Intelligence

Emotional Intelligence is the ability to identify your own emotions and those of others.

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• false

Emotions determine how we respond to others

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• false

Emotional responses are quick and it takes practice to manage them.

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People judge the intention of the speaker before the message.

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• false

Empathy is being able to imagine how others feel.

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Emotional Intelligence is to:

• Be self-aware
• Manage own emotions
• Have social awareness
• Develop relationships
• All of the above