ISO

Where can we find Henkel's New Strategic Framework?

• VISO

• Global SSC ISO Site

• CS ISO Sarepoint

• Henkel Portal

What does ISO stand for?

• International Organization for Standardization

• International Standardization for Organization

• International Organization in Standardization

• International Standards for Organizations

What is Henkel's vision?

• Leading with our brands and innovations.

• Leading with our innovations, brands and technologies.

• We drive excellent profit and sustainability.

• We put our customers' first in whatever we do.

We are committed to leadership in ________________________.

We put our __________ at the center of what we do.

• customers

• consumers

• customers and consumers

• clients and consumers

All of these are ISO requirements except for one.

• SLA

• Quality Management Policy and Quality Management Goals

• Process Docuumentation

• Job Description

What type of control do we use in detecting risks?

• FMEA

• CONTROL POINT TESTING

• RAPC

• CCA

What are the 3 pillars of Quality Framework?

• Quality Management, Policy and Goals

• Quality Management, CI and Performance Management

• ISO, CI, and Quality

• Quality Management, Quality Policy and Quality Goals

What are the 3 ISO requirements that can be found in SDS?

• SLA, Process Card and Process Documentation

• SLA, JD and Documentation Card

• SLA, Back Up Plan and Process Card

• L5, JD and Process Documentation

_______ contains all digital modeled processes and links to all relevant process documents. This is also referred to as the leading system for approving process model + linked documents.

• Signavio Document Storage

• ProFact

• Signavio

• SharePoint