Passage #7 Taglin Library

Which of these statements is false?

• The library has an outdated collection.

• The library is very noisy

• The library is very big

• The library is very dim

Who makes noise in the library?

• Groups of teenagers

• Children

• Adults on their mobile phones

• Mothers scolding their children

Why the write was frustrated even though she had found new books on the computer

• They are not available in the library that she frequent

• All new books are being borrowed by other library users

• The library will only allow outdated books be borrowed and read

• She had to wait for a few months before they are available as the processing of the books is slow.

What was wrong with the lights in the library?

Who wrote the letter to Tanglin Library?

What does Madam Tan expect to happen after she writes the letter?

• Nothing. She was just venting out her frustrations.

• Some improvements to be made

• All the changes to be taken care of immediately

• All the above

Why did Madam Tan write this letter?

• Nobody listened when she complained

• She was angry and could not say what she wanted so she had to write it down

• The librarian on duty asked her to

• The library was not opened, so she had to write.

What was wrong with the lights in the library?

• There was no power outlet

• they were too colourful

• They were glaring for the eyes

• They were too dim

The young people were doing all of these except

• sit in small groups between the bookshelves

• talking to each other

• taking a nap

• doing schoolwork

• blocking access to the books

Which of the following is the problem listed in the letter?

• the library location

• rude librarian

• library operating hours

• outdated book collections