Front Office Terminology

Kepanjangan dari GSA

• Guest Satisfaction Agent

• Guest Service Agent

• Guest Shocking Agent

• Guest Smile Agent

Kunci kamar Tamu disebut juga...?

• Guest Key Holder

• Guest Key Person

• Guest Key Account

• Guest Key Card

Kepanjangan dari VIP

• Very Individual Person

• Very Imposible Person

• Very Important Person

• Very Initial Person

Kepanjangan dari OTA

• Online Travel Assosiation

• Online Travel Amnesty

• Online Travel Airlines

• Online Travel Agent

Sutan Raja Hotel & Convention Centre, berlokasi di...

• Subang

• Sumedang

• Soreang

• Semarang

Kepanjangan dari GRO

• Guest Relation Officer

• Guest Relating Officer

• Guest Relawan Officer

• Guest Reminder Officer

Berapakah Jumlah kamar di Sutan Raja Hotel & Convention Centre

• 161

• 170

• 171

• 175

Kepanjangan dari FOC

• Full Of Charge

• Free Of Charge

• Free Of Cash

• Full Of Compliment

Setiap Tamu VIP, wajib di berikan...

• Fruit Assorted

• Fruit Mixed

• Fruit Of Punch

• Fruit Basket

Sutan Raja Hotel & Convention Centre, adalah Hotel dengan kelas bintang

• 2

• 5

• 4

• 3