Chapter 1 Enterprise Information Systems

Any kind of information system which improves the functions of an enterprise business processes by integration

• EIS

• EPS

• BPM

• BPA

A business can be aided to achieve the 3Es by which of these management techniques:

• EIS

• BPM

• BPA

• ERM

The key guiding factor for any business process shall be top management vision and mission. This vision and mission shall be achieved through implementing _________, ________and __________services.

• Operational Services

• Support Services

• Management Services

• Secondary Services

Operational, Support and Management services are mostly called

• Categories of Business Processes

• Types of Value Chain

• Types of Processes in a BPM scenario

Technology-enabled automation of activities or services that accomplish a specific function and can be implemented for many different functions of company is called?

• BPM

• BPA

Factors affecting BPA success

• Confidentiality

• Relevance

• Availability

• Timeliness

• Integrity

Which of these forms the part of definition of risk?

• Any event

• from objective

• deviation results in unwanted negative consequence

• from planned objective

• results in significant deviation

Business, Technological and Data Related - are types of what

• Activities

• Databases

• Risks

• Controls

•Strategic Risk

•Financial Risk

•Regulatory (Compliance) Risk

•Operational Risk

•Hazard Risk

•Residual Risk

are types of what risk?

• Business

• Technological

• Data related

Which of these is not a type of controls as per its definition

• Practices

• Rules

• Procedures

• Organisation Structure

• Policies