An individual or business that purchases the goods or services produced by a business
Relationship Marketing - Lesson 2 Homework

Quiz
•
Other
•
1st - 2nd Grade
•
Easy
Michelle Lacy
Used 14+ times
FREE Resource
6 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
customer
buyer
supplier
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A marketing strategy with the goal of keeping individual customers over time by offering them products that meet your exact requirements.
advertising
relationship marketing
blended marketing
trainer marketing
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The process of ensuring customer satisfaction with a product or service
customer service
marketing
advertising
relationship building
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does CEM stand for?
correct education management
customer education marketing
customer effective management
customer experience management
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A feeling of devotion, duty or attachment to a product or company
customer service
loyalty
relationship marketing
honesty
6.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
There are two types of customers. What are they?
external
liberal
loyal
internal
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