Relationship Marketing - Lesson 2 Homework

Relationship Marketing - Lesson 2 Homework

1st - 2nd Grade

6 Qs

quiz-placeholder

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Relationship Marketing - Lesson 2 Homework

Relationship Marketing - Lesson 2 Homework

Assessment

Quiz

Other

1st - 2nd Grade

Easy

Created by

Michelle Lacy

Used 14+ times

FREE Resource

6 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An individual or business that purchases the goods or services produced by a business

customer

buyer

supplier

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A marketing strategy with the goal of keeping individual customers over time by offering them products that meet your exact requirements.

advertising

relationship marketing

blended marketing

trainer marketing

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The process of ensuring customer satisfaction with a product or service

customer service

marketing

advertising

relationship building

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does CEM stand for?

correct education management

customer education marketing

customer effective management

customer experience management

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A feeling of devotion, duty or attachment to a product or company

customer service

loyalty

relationship marketing

honesty

6.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

There are two types of customers. What are they?

external

liberal

loyal

internal