PDCA Training Quiz

Which is right for PDCA cycle?

• Plan, Do, Check, Adjust

• Plan, Do, Check, Act

• Plan, Done, Check, Act

• Play, Done, Check, Act

Peter F. Drucker said: "Do the (________) is better than Do the (________)."

• things right, right things

• good things, things good

• right things, things right

• right things, things wrong

Generally speaking, Grade A/B will consider which parts more in the work?

• PLAN

• DO

• CHECK

• ACT

In the 1950's, who created PDCA cycle as an easy to follow problem solving cycle?

• W Edwards Deming

• Walter A. Shewhart

• Armand Vallin Feigenbaum

• Joseph M.Juran

In PDCA, which phase to set the goal?

• PLAN

• DO

• CHECK

• ACT

In PDCA, which phase use 5 Whys method to consider the root cause?

• PLAN

• DO

• CHECK

• ACT

In PDCA, which phase use CSF/KPI to solve the problem?

• PLAN

• DO

• CHECK

• ACT

Which word is not related to SMART rules?

• Relevant

• Time-bound

• Specific

• Multiple

In Goal setting phase, CSF means?

• Cerebral Spinal Fluid

• ConfigServer Security & Firewall

• Critical Success Factors

• Central Square Foundation

in the Responsibility assignment matrix, RASCI means?

• Responsible, Accountable, Support, Constructor, Informed

• Responsible, Accountable, Staff, Consulted, Informed

• Respectable, Accountable, Support, Consulted, Informed

• Responsible, Accountable, Support, Consulted, Informed