CRM les outils
Authored by Johanne COSTE
Professional Development
1st - 4th Grade
Used 30+ times
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6 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Que signifie CRM
cut relation mood
Customer relationship management
Customer relationship mind
Card read mind
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Utiliser un CRM efficace augmente en moyenne votre CA de:
10%
25%
75%
50%
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Le CRM ne fournit pas:
Etat des comptes clients
Etats des commandes
Infos des réseaux sociaux clients
Infos légales
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Je suis un CRM en opensource
salesforce
sugar
zoho
SellSy
5.
MULTIPLE SELECT QUESTION
1 min • 1 pt
Cochez 2 avantages d'un CRM "solution éditeur"
Cout maitrisé
Solutions Cloud
Nombreuses extensions
Sur mesure
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quel est le ROI moyen d'un CRM
6%
15%
45%
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