Goleman's Model For Managing Emotion

Empathizing with someone who is feeling sad is an example of...

• emotional self-awareness
• emotional self-management
• social awareness
• relationship management

Noticing that someone is lonely and inviting her to eat at your table at lunch is an example of...

• emotional self-awareness
• emotional self-management
• social awareness
• relationship management

Studying for a test instead of going to a ballgame is an example of...

• emotional self-awareness
• emotional self-management
• social awareness
• relationship management

Being able to identify your feelings "in the moment" is an example of...

• emotional self-awareness
• emotional self-management
• social awareness
• relationship management

Responding in anger to a coworker who failed to get a report turned in on time is an example of...

• emotional self-awareness
• emotional self-management
• social awareness
• relationship management

Resolving conflicts is an important skill in the area of...

• emotional self-awareness
• emotional self-management
• social awareness
• relationship management

Having a high IQ is much more important than having a high EQ (emotional intelligence).

• True
• False

Emotional self-awareness is

• knowing your feelings in the moment
• managing strong feelings
• empathizing accurately with other people's emotions
• handling emotions in relationships with skill and harmony

emotional self-management

• empathizing accurately with other people's emotions
• handling emotions in relationships with skill and harmony
• knowing your feelings in the moment
• managing strong feelings

Social Awareness is

• handling emotions in relationships with skill & harmony
• empathizing accurately with other people's emotions
• managing strong feelings
• knowing your feelings in the moment