Business Management 1.0

 Which is a company resource that employees often analyze to ascertain policies and procedures?

•  Training materials 
• Research documents

Which business resource provides information about the company’s dress codes, vacation policies, and general rules for appropriate behavior?

• Productivity manual 
• Employee handbook 

A plant manager or a department head would be an example of which level of management?

• Middle
• Operating

An important purpose of management is to ___________________ the business.

•  design advertising for 
• achieve the objectives of 

The number of levels of management that a business needs usually depends on the:

• goals of the company. 
• size of the business

 Tim is the technology manager for the MSJ Company.  Tim is responsible for backing up the computer system each evening to make sure that the company has a copy of each day’s computer activities and transactions. On Tuesday evening, Tim was running late for a meeting and decided not to conduct the backup activities.  Later that night, the computer system crashed and all of Tuesday’s computer data was lost.  By apologizing to his boss for making a poor decision and offering to work extra hours to help fix the problem, Tim was:

•  blaming others for the consequences of his actions
• accepting the consequences for the decisions he made.

It is important for employees to follow the rules of conduct established by management to:

• ensure that everyone is compensated the same way
• maintain a consistent and fair work environment.

If an employee continuously fails to follow the firm’s rules of conduct, the firm is likely to:

• promote the employee. 
•  take disciplinary action

Which is the first step of effective managerial planning?

•  Evaluate the quality of various processes 
• Use a systematic approach to establish objectives

Which is an element of the planning function of management?

• Training employees
• Setting goals