HR & Management Review

Human Resources & Management

Test Review

Employment Process

• There are 4 steps in the employment process

• Step 1 - Assess employment needs

• Step 2 - Recruit potential employees

• Step 3 - Select employee who fulfills goals

• Step 4 - Help employee get oriented

Multiple Select

Which of the following takes place during the first step of the employment process

• Determine what job openings there are in the company

• Analyze the requirements of the position (qualifications, skills, duties)

• Look at applications on file

• Write a job description

Multiple Choice

Which of the following is NOT a resource for recruiting new employees (Remember this is step 2)

• Current Employees

• Internet job websites

• Google

• Applications on File

• Employment Agencies

Multiple Choice

Step 3 of the employment process includes which of the following?

• Interviewing employees and selecting the best fit for the job

• Looking for potential employees on internet job websites

• Helping the new employee get oriented

• Writing a job description

Multiple Select

Step 4 in the employment process is employee orientation. Choose all of the ways Human Resources helps new employees get oriented in their job?

• Introduce to co-workers

• Look at applications on file

• Explain rules and procedures

• Help fill out paperwork

• Answer questions about benefits, like health insurance

Multiple Choice

True or False: A job description includes the job duties, qualifications, and responsibilities

• True

• False

Training

• The goal of training is to maintain qualified employees

• There are two types of training: On-the-Job and Group

Multiple Choice

True or False: The goal of training is to evaluate the employee's performance.

• True

• False

Multiple Select

Which of the following is an example of on-the-job training?

• A new employee does the job with a more experienced employee watching and assisting.

• A group of new employees take part in a safety class

Management

• The 4 Functions of Mangement

• Planning

• Organizing

• Leading/Directing

• Controlling

Multiple Select

Select all of the following that fits into the PLANNING function of management

• Setting goals for the company

• Checking to make sure a job assignment is completed

• Determining the direction for the company

• Creating a written plan on how to reach goals

Multiple Choice

Dividing up the workload belongs in which function of managment

• Planning

• Organizing

• Leading/Directing

• Controlling

Multiple Choice

Guiding and influencing employees to accomplish their assigned tasks is included in which function of management

• Planning

• Leading/Directing

• Organizing

• Controlling

Multiple Choice

Checking to make sure goals and objectives are met is included in which function of management?

• Planning

• Organizing

• Leading/Directing

• Controlling

Motivation & Collaboration

• Extrinsic is an external motivator that someone else gives you

• Intrinsic is an internal motivator that comes from inside of yourself.

• Collaboration is when a group of peoplel work together to achieve a goal. This creates a positive, effective work environment

• Good communication is necessary for effective collaboration

Multiple Select

Select all of the extrinsic motivators in the list below

• Gift Cards

• Feeling of Accomplishment

• Pay Raise/Money

• Recognition

• Enjoying a Challenge

Multiple Choice

When a manager evaluates an employee's performance and gives feedback, this is called?

• Performance Appraisal

• Plan

• Guide

• Job Description

Multiple Choice

True or False: Good communication is a requirement for collaboration.

• True

• False

Multiple Choice

Working together to achieve goals is called

• Motivation

• Evaluation

• Cooperation

• Planning

Poll

How prepared do you feel for your test tomorrow?

• Very prepared

• Somewhat prepared

• Prepared

• A little prepared

• Not prepared at all