Chapter 5

Front

Managers must understand no plan is perfect but should grow and change to meet new conditions.

Back

True

Front

A desired future circumstance or condition that the individual or organization attempts to realize is a goal.

Back

True

Front

Goals specify today's means; plans specify future ends.

Back

False

Front

Planning is the act of determining the organization goals and the means for achieving them. True or False?

Back

True

Front

Planning cannot tame a turbulent environment.

Back

True

Front

A plan tells "why" to achieve a goal.

Back

False

Front

The mission is the basis for the strategic level of goals and plans, which in turn shapes the tactical and operational levels. True or False?

Back

True

Front

Defining operational goals and plans occurs in the execution phase of the organizational planning process.

Back

False

Front

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Back

False

Front

Operational plans and goals are those that focus on the outcomes that major divisions and departments must achieve in order for the organization to reach its overall goals. True or False?

Back

False