Most Missed Screener Questions

Front

You are working as an overnight stocker in a high-volume grocery store and come across four tubs of ice-cream with a sell-by date of two more days. What should the associate/worker do? Options: remove the ice-cream from the case and then fill out the paperwork to mark out of stock as they are almost expired and new items have arrived., walk around the store and ask a few other employees who are also stocking their areas how they would handle this situation., move the ice-cream to the front of the case, knowing it will sell as soon as the store opens because it is a best seller and it’s on sale., move the tubs to the front of the case and leave your manager a note, asking her to remove the items the next day if they don’t sell since they will expire the day after that.

Back

move the tubs to the front of the case and leave your manager a note, asking her to remove the items the next day if they don’t sell since they will expire the day after that.

Front

A customer orders take-out and hands the server an expired coupon. The restaurant prides itself on customer service and satisfaction. What should the server do about the coupon?

Back

Honor the expired coupon and thank the customer.

Front

A sales associate is asked in the middle of the day to restock a shelf in which most of the products were sold out. What should the sales associate do?

Back

Allow customers to keep shopping the few products left so no sales are lost while you stock.

Front

The most positive customer feedback a store can receive is that they
Carry a large selection of all
products

Back

Carry a large selection of all products

Front

Which of the following refers to the difference between revenue and all expenses, including the cost of goods sold AND operating expenses?

Back

Net Profit

Front

Which of the following refers to the difference between revenue and the cost of goods sold? Options: Net Profit, Gross Profit, Profit Margin Percentage, Profit Margin

Back

Gross Profit

Front

The marketing mix consists of product, place, promotion and price. Which of the following is part of “place”? Ingredients of a product, Offering free delivery, Having sale people in your store, Using a multichannel distribution

Back

Using a multichannel distribution

Front

What is used to help quickly find items to restock, check availability, sizes, colors, etc. of items on the sales floor for customers?

Back

Inventory Management System

Front

What is an endcap?

Back

The front of an aisle to which you display products

Front

_______________ is the inventory term that describes the ability to scan large volumes of inventory or tagged items at a time. retail

Back

Retail Frequency ID