Employability Skills Flashcard

Front

Which of the following is considered an employability skill? Communication, Work Ethic, Negotiation, Assisting

Back

Communication

Front

When listening during a discussion, what should you do?

Back

Allow others to contribute

Front

Imagine you are in a meeting and you do not understand a term being used. What should you do?

Back

Ask questions to clarify the term

Front

Which of the following is recommended when interacting with a customer for the first time?
Avoid eye contact,
Smile and make eye contact,
Speak quietly and informally,
Use a weak handshake

Back

Smile and make eye contact

Front

What is the purpose of using a firm and confident handshake during customer interactions?

Back

To convey confidence and professionalism

Front

What is one definition of creativity?

Back

The ability to think about a problem or task in a new or different way

Front

Why is it important to hear and evaluate different ways to do something?

Back

It helps us benefit from multiple approaches

Front

Why is it important to consider what you learned that can benefit other team members?

Back

It supports teamwork and improves overall performance

Front

Which of the following best describes "integrity" as a work readiness trait? Being prompt and on time, Having strong moral principles, Using time effectively and productively, Accepting responsibility

Back

Having strong moral principles

Front

If an employee is always on time and meets deadlines, which trait are they demonstrating?

Back

Punctuality