Lodging Management Flashcard

Front

We talked about an example of Marriott.

Back

False

Front

Hyundai collaborates with IHG

Back

False

Front

What is not in the category of technology in hotels? Options: Operation, Revenue Management, Casino, Guest Experience

Back

Casino

Front

Not in a hotel management company: Pyramid Global, Oasis Hospitality Group, Milestone, Crestline

Back

Oasis Hospitality Group

Front

We made an itinerary on Trip Genie

Back

False

Front

OTA means Online Travel Agency.

Back

True

Front

Booking.com is a PMS.

Back

False

Front

CRM means Customer Retail Management

Back

False

Front

Not in hotel room technology in the near future? Options: Faical recognition check-in, Air purification system, Tracking guest location, Adjustable showes and curtains

Back

Tracking guest location

Front

Not about personalization technology: Dynamic pricing, Robotic automation, Frictionless guest journeys, AI powered guest profiling

Back

Robotic automation