FBLA Healthcare Administration

Front

Which one of the following represents a behavior that is intended to protect oneself from a perceived threat? Options: defensive, offensive, ethnic, anxiety

Back

defensive

Front

Confidentiality is a major concern when:
- faxing documents to a patient
- e-mailing documents to a patient
- leaving a message on a patient's answering machine
- talking to other patients concerning the patient in question

Back

leaving a message on a patient's answering machine

Front

A bruise also is known as a/an:

Back

contusion

Front

Which definition best describes a thoracotomy?

Back

incision through the chest wall

Front

What is essential to assess before beginning patient education? Options: time available for teaching, caregiver's expectations, readiness to learn, ability to integrate medication with newly learned strategies

Back

readiness to learn

Front

The Centers for Disease Control and Prevention is the principal agency concerned with the health and safety of people throughout the:

Back

world

Front

What is the name of a service that may be employed by a medical practice to prepare and send all monthly statements and to place collection calls when needed?

Back

clearinghouse

Front

The government requires businesses to report incomes on a regular basis. What is the required form to be used in this reporting process?

Back

wage and taxable account form

Front

Which one of the following statements regarding interviewing a patient is correct? Competency: Medical history
Restate the patient's comments to be sure the information recorded is accurate.
Let the patient know you have limited time for the interview and must get through all the questions.
Interrupt the patient as needed to be sure you have the correct information.
Ask yes and no answer questions to be sure information provided is correct.

Back

Restate the patient's comments to be sure the information recorded is accurate.

Front

Moving your fingers across the screen, instead of using a mouse is known as which one of the following technologies?

Back

touch screen