Breakfast Service Flashcard

Front

What is the main objective of the breakfast service as outlined in the document?

Back

To deliver a seamless breakfast experience that ensures guest satisfaction, maintains efficiency, and upholds food safety standards.

Front

What should be checked before setting up tables and chairs?

Back

Ensure all tables, chairs, and surfaces are polished and free of fingerprints or dust.

Front

What should be placed in smoking areas according to the document?

Back

Arrange tables with ashtrays and ensure they are cleaned after each use.

Front

What should be done with sauces and condiments in the side station setup?

Back

Arrange them in identical containers, checking expiration dates.

Front

What additional items should be placed at each side station? Options: Tapas bowls, tissues, toothpicks, gloves, straws, and teaspoons.; Candles, flowers, and decorative items.; Extra chairs and tables.; Magazines and newspapers.

Back

Tapas bowls, tissues, toothpicks, gloves, straws, and teaspoons.

Front

What should be done to ensure easy access to rubbish bins without detracting from the guest experience?

Back

Place clean rubbish bins discreetly in each section.

Front

What is the purpose of setting the volume to a gentle level across all areas?

Back

To ensure a consistent, pleasant atmosphere.

Front

What should be verified about the cutlery before service?

Back

That it is freshly polished.

Front

What should be done with the air conditioning to ensure guest comfort?

Back

Turn it on in all zones and monitor regularly.

Front

What should staff do within 10 seconds of a guest's arrival?

Back

Greet guests with a genuine smile and make eye contact