All BOR Review

Front

What should an overnight stocker do with ice-cream tubs that have a sell-by date in two days?

Back

Move the tubs to the front of the case and leave a note for the manager to remove them the next day if they don’t sell.

Front

Which is not a component of a marketing plan? Options: Planogram, Product, Price, Promotion

Back

Planogram

Front

What should the sale associate do first if he witnesses a customer's child slip and fall causing the child to get a scratch on his elbow but appears to be otherwise unhurt?

Back

Ask the parent if the child is okay

Front

What is the first thing you should do if someone spills food or liquid onto the sales floor?

Back

Stand near or over the spill to direct traffic away from it until it can be cleaned up.

Front

This is extra inventory kept on hand in case customers buy more than the estimated amount before the next shipment arrives.

Back

safety stock

Front

JC Penny and Taco Bell

Back

Replacement

Front

Term for physical goods that are bought and sold.

Back

Products

Front

Sales strategy to clear out remaining summer merchandise during back-to-school season.

Back

Correct answer

Front

Standard term for the audience of retail stores (people who buy things from the stores)?

Back

Customers

Front

Term for intangible things, such as providing delivery, sold by retailers.

Back

Services