Chap 3.4: Key Elements of Operations Management

Front

Key elements of an operation management system

Back

1. Input: Resources used by a business to produce goods and services. 2. Process: Actions performed to transform inputs into outputs. 3. Output: Final goods/services provided to customers.

Front

Define INPUT

Back

The resources used in the process of production

Front

What does INPUT involve?

Back

6 TYPES OF INPUT:

- Natural resources
- Physical resources
- Labour resources
- Financial resources
- Information
- Time

Front

INPUT - Natural resources in production

Back

Raw materials, components, and parts taken directly from nature.

Front

INPUT - Physical resources in production

Back

Manufacturing plant, machinery, equipment, and property necessary for operations.

Front

INPUT - Labour resources in production

Back

People involved in operations, including their effort, skill, information, and knowledge.

Front

INPUT - Financial resources in production

Back

Money required to commence and continue operations.

Front

INPUT - Role of information in production

Back

Contributes to the transformation process but is not easily quantified as an asset.

Front

INPUT - Importance of time in production

Back

Efficient use of time is critical, involving coordination of resources within time frames to limit costs and wastage.

Front

Define PROCESS

Back

The steps taken to transform the inputs (resources) to become the output (goods or services)