You answer the phone at your clinic and on the other line you have a patient asking for their lab results. What are you doing next?

MAP 105 CLO 5 Mastery Review

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University
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1.
FLASHCARD QUESTION
Front
Back
Tell them that you will check with the doctor and someone will call her as soon as the results have been interpreted.
2.
FLASHCARD QUESTION
Front
What should you do if a patient says they fasted but had coffee before their lab appointment?
Back
Tell the doctor so they can decide if the blood can still be collected and document it in their chart.
3.
FLASHCARD QUESTION
Front
A doctor from another office needs lab results for your patient quickly because they are about to perform a procedure. What is the most common way of sending the reports for them to get it quickly? Options: carrier pigeon, fax, email, regular mail
Back
fax
4.
FLASHCARD QUESTION
Front
Patient X-ray and lab tests should be placed in the medical record according to facility policy, but always in reverse __________ order.
Back
chronological
5.
FLASHCARD QUESTION
Front
What do you ask the patient before drawing their blood?
Back
Name and DOB
6.
FLASHCARD QUESTION
Front
Complete, thorough __________ ensures that the provider will have detailed notes about each contact with the patient and about the treatment plan, patient responses and progress, and treatment outcomes.
Back
documentation
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