Why is it important to take your temperature as part of effectively communicating in the workplace?

3 Foundations, Communicating for Success

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1.
FLASHCARD QUESTION
Front
Back
Because if you are tired or upset, your interactions with clients might be affected.
2.
FLASHCARD QUESTION
Front
Kallie has just had a long conversation with her new client, Amanda. Kallie’s goal during this initial meeting was to ascertain Amanda’s needs and how to achieve her desired results. In which of the following did Kallie just participate?
Back
the client consultation
3.
FLASHCARD QUESTION
Front
Zoey is studying for a career in beauty and wellness. Which of the following will be the basis of all long-lasting relationships with Zoey’s clients and coworkers?
marketing skillfully,
upselling productively,
communicating effectively,
styling expertly
Back
communicating effectively
4.
FLASHCARD QUESTION
Front
Not crossing your arms when listening to clients or team members is an example of ______.
Back
being aware of your body language
5.
FLASHCARD QUESTION
Front
When reflective listening, it is important to ______.
Back
not interrupt while the client is speaking
6.
FLASHCARD QUESTION
Front
Which of the following should you NOT do at your employee evaluation?
Approach your manager cautiously and shyly.
Ask when you might be considered for promotion.
Ask when your pay scale might be increased.
Ask when you can take on more services.
Back
Approach your manager cautiously and shyly.
7.
FLASHCARD QUESTION
Front
What is reflective listening?
Back
listening to the client and then repeating, in your own words, what you think the client is telling you
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