Business Communication-Chapters 6-7

Front

Prewriting, writing, postwriting, and publishing are the steps in the

Back

writing process

Front

_____ is a psychological condition that prevents a writer from proceeding with the writing process.

Back

Writer's block

Front

_____ is information about a group of people.

Back

Demographics

Front

_____ a comment that expresses unfavorable judgment or disapproval of a person or action.

Back

Criticism

Front

Which of the following situations is not appropriate for writing a message using the direct approach? Offering employment to an applicant., Helping customers to exchange previously purchased merchandise., Refusing to give a customer a refund on a purchase., Agreeing to be a guest speaker.

Back

Refusing to give a customer a refund on a purchase.

Front

Proofreading will be done in all phases of the writing process. However, proofreading is formally a part of the ____ stage.

Back

postwriting

Front

Which of the following describes a method of organizing information in which details are given first and then followed by the main idea? Options: Revision, Outline, Direct approach, Indirect approach

Back

Indirect approach

Front

The _____ is asking who, what, when, where, why, and how questions.

Back

journalistic approach

Front

A(n) _____ is a guideline that helps identify the information to be presented and its proper sequence.

Back

outline

Front

When a document is made available to the reader, it is in the _____ stage.

Back

publishing